"Top-notch experience—AGAIN!" - A Customer Review

"This is my second buying experience with Kasey at Stevinson Lexus of Frederick. My first purchase was of a 2010 RX 350 that I purchased CPO. 

I live nearly 8 hours away on the other side of the state, but Kasey was incredibly helpful in helping me purchase that vehicle. Fast-forward to this week, and I am now enjoying a 2010 GX460. Again, Kasey assisted me remotely, and it was a hassle-free buying experience. Kasey is extremely knowledgeable, focused, and super fun to work with. He made sure that my new car was ready to go per Stevinson's standards prior to delivery, and I couldn't be more pleased. 

The entire team at Stevinson is incredible, always providing exceptional and engaging service without being pushy. I will happily continue to work with this dealership and Kasey for as long as I am a Lexus customer. Thanks for everything!" - H. Padua, 9//22/17 

Comments

Post a Comment

Popular posts from this blog

The RX, CT, & NX Make Top 10 for Most Reliable Cars

Image
We're always a proud to be a part of the Lexus name and community, but months like this are what refuels our engines, so to speak. Lexus stormed the competition in customer satisfaction surveys this year, earning the 2017 Driver Power Award ! It's such an honor to be recognized as the best car manufacturer in the annual Auto Express Driver Power Survey , finishing first in the engine and transmission category.   The Driver Power Survey polled almost 50,000 vehicle owners for information about 150 different cars. "To be crowned best of all, a manufacturer can’t afford any big slip-ups. And no other maker mastered the task as well as Lexus, which topped this year’s survey thanks to excellent results across every one of the categories we investigated, finishing with an overall satisfaction score of 92.29 percent.  Highlights included first place finishes in several areas. Owners found Lexus’ petrol-only and hybrid powertrains quiet and refined, rating the brand fi...
Read more

Service Made Simple

Image
We know it's the little things that make a difference when it comes to customer service: a greeting when you exit your car, a warm cup of coffee or tea, and a smile from each and every Stevinson employee you encounter. That's why when you come in for service, we offer no appointment necessary, n ew Lexus loaners, roadside assistance, a car wash and vacuum, and a luxurious facility and lounge.  We'll even pick up your vehicle wherever you are, leave you with a courtesy car, service your vehicle in our state-of-the-art service center, and bring it back to you when it's ready.  "I was speaking with a coworker today and she had just returned from her car's dealership with a horror story. I'm so lucky I don't have to deal with that! Coming to get my oil changed or my maintenance check-up has not only been easy-breezy, but pleasant.  From the moment I bought my car nine months ago, until now, Stevinson Lexus of Frederick has been great to work wit...
Read more

2017 Lexus RX: The Perfect Vehicle for Summer Road Trips

Image
Get out your sunglasses and turn up the A/C – it’s (almost) time to hit the road for some summer fun in the sun! And  S tevinson Lexus of Frederick  has the perfect vehicle for you; whether you’re planning a cross-country trip or are simply heading to the closest body of water to cool off for the weekend, the Lexus RX is the best vehicle to get you, your family, and all of your supplies there and back with ease. Performance Available as the  RX 450h , RX 350 , and the RX 450h F SPORT , the Lexus RX has something for every driver. Choose between the standard 3.5-liter engine or the hybrid's 3.5-liter engine/Lexus Hybrid Drive combo. Expect to see a combined 27 mpg in the FWD model and a combined 30 mpg in the hybrid.* If you need extra space to pack your gear, the RX offers a 60/40 split second row for a variety of cargo-hauling capabilities and over 56 cubic feet of storage space. Comfort and Safety When it comes to traveling, the Stevi...
Read more